Impact in numbers (as at June 2022

• > 350 charities currently supported
• 34 million meals rescued and delivered to hungry Londoners
• 14,342 tonnes of food rescued
• 54,499 tonnes of GHG emissions prevented

Examples of industry partners

Farms, wholesalers, distributors, retailers, events, stadiums, caterers and corporate canteens

What we do with the food

Our 350 charity partners use the food in various ways: eg foodbanks, youth clubs and homeless shelters. Most prepare the food for meals, some distribute it to those who need it at home.

Operations

Food. We handle fresh, ambient, frozen and chilled.

We can collect within a 90 minute radius of our two bases in Acton and Leyton with our own vans or anywhere in England with a third-party haulier (minimum one pallet).

We can collect product up to its use by date and up to and past its best before date, giving extensions of up to three months depending on the product.

Wider network

Xcess.

Key programmes/capabilities

Harvest for hunger campaigns, reaching out to farms and packers in the UK to intercept waste at source.

Own label manufacturers: looking to increase our brand in the retailer world and intercept surplus own label products from manufacturers.

Testimonial

"City Harvest really helps us by providing us with food that we would otherwise have to buy, which would use up our limited resources, so we would struggle to be able to provide the services we do.

"We’re not just feeding people, we’re nourishing them. Because of the diverse array of food you provide, instead of the kids just having chicken and chips, you provide fruit and vegetables that allow us to provide healthy meals.

"Because of COVID-19, our income has dropped by about a third - City Harvest lightens this load.”

Carney’s Community, Battersea

Impact in numbers (in 2021)

• Community Shop members collectively saved more than £7.5m on their shopping bills by buying deeply discounted products.
• More than 20,000 households were supported by Community Shop.
• Over 8,000 members accessed activities and sessions through the Community Hub.
• 99% of Community Shop members said that their ‘sense of community’ had improved since joining.

Examples of industry partners

Aldi /Asda / Co-op / Iceland / Lidl / M&S / Ocado / Morrisons / Sainsbury’s / Tesco / Wilko

Arla / Bakkavor / Danone / Greencore / Mondelez / Nestle / Premier Foods / Samworth Brothers / Unilever

What we do with the food

Community Shop is a network of 10 social supermarkets based within some of the most deprived areas of the UK. These are built around three connected spaces which together combine to help our members becomes the very best versions of themselves.

The first of these is our Community Stores, which provide our members with vital access to deeply discounted food. The revenue raised here is invested back into the local area through our Community Hubs, which provides life-changing learning and development programmes, as well as our Community Kitchen where people can come together for a healthy meal and where children eat for free all year round.

Operations

Community Shop is part of Company Shop Group, which redistributes thousands of tonnes of perfectly good surplus food and household products each year (which otherwise may have gone to waste) by working with some of the UK’s biggest retailers, manufacturers and brands.

Company Shop Group offers a unique Donation Activation model, which sees large surplus quantities donated through its surplus supermarket, Company Shop, with the value from these sales reinvested into Community Shop.

Wider network

Community Shop is part of Company Shop Group, the UK’s leading redistributor of surplus food and household products.

Key programmes/capabilities

Community Shop’s Healthy Holidays programme brings together partners from across the UK to deliver hundreds of interactive sessions for school children who are at risk of hardships felt through holiday hunger. The programme includes cooking, exercise, physical activity, health and wellbeing, mental health, and nutrition, and creates a health and wellbeing foundation that children can build on.

Connecting Careers helps people make informed decisions about their future career prospects and the skills and qualifications they need to get back into the workplace. The programme supports those looking to explore new career paths or enhance their skills through education, work experience and volunteering.

Testimonial

Last year, Community Shop was honoured with a prestigious Queen’s Award for Enterprise in the Promoting Opportunity category, which was in recognition of its immense impact helping to change lives and empower communities for the benefit of generations to come.

It was also awarded with the SEUK, Prove It: Social Impact Award for the scale of impact and change within local communities, as well as helping people back into work and education.

Gary Stott, Executive Chairman of Community Shop, said: “Community Shop is a social enterprise that exists to offer communities a hand up, not a handout.”

“The foundation to this is having access to fresh, wholesome food which is affordable and readily accessible, as well as having longer term plans in place to deliver real change within the communities we support through our learning and development programmes. All this is possible thanks to our amazing partners and the surplus stock donations that we receive.”

Impact in numbers (in 2021)

• Handled more than 98 million units of surplus food and household products, including 8.6m non-food items
• Saved 34,590 tonnes of surplus from going to waste
• Paid £32.9m back to the industry in return for its surplus, taking the total to more than £165m in the last 10 years.

Examples of industry partners

Aldi /Asda / Co-op / Iceland / Lidl / M&S / Ocado / Morrisons / Sainsbury’s / Tesco / Wilko

Arla / Bakkavor / Danone / Greencore / Mondelez / Nestle / Premier Foods / Samworth Brothers / Unilever

What we do with the food

Company Shop Group sells surplus products at discounted prices through 14 member-only Company Shop supermarkets.

Surplus food is also sold in our award-winning social enterprise, Community Shop, which uses surplus food to support communities by providing vital access to deeply discounted food and life-changing learning and development programmes.

Operations

We've been handling surplus for over five decades and have all the necessary expertise and capabilities in place to take products from across all categories.

We are trusted by all major retailers, brands, and manufacturers to redistribute their surplus products, protect their brands, and deliver commercial, social, and environmental impact along the way.

Wider network

Company Shop Group operates 14 Company Shop supermarkets and 10 Community Shop stores.

Key programmes/capabilities

Company Shop Group’s Luminary Programme is a pioneering mentoring programme for industry leaders which seeks to deliver a step change in intelligent surplus management and reduce unnecessary waste.

We have worked with industry partners such as Amazon, Bakkavor, Coca-Cola European Partners, Greencore, M&S, Mars, Morrisons, Nestlé, Nomad Foods, Premier Foods, Samworth Brothers, Unilever and Upfield to mentor teams of future leaders and rising stars across the industry, all committed to delivering the best in sustainable and social business practices.

Testimonial

Steph McGinty, Managing Director of Company Shop Group, said: “I am immensely proud of what we achieve by working closely with our industry partners, colleagues and the communities we are so proud to serve.

“Working in collaboration with our partners, we continue to turn problems into potential, stop even more products from going to waste and are able to support even more people and communities.”

Impact in numbers (as at September 2022)

• Over the last 12 months, we redistributed 54,000 tonnes of food.
• Provided the equivalent of 2.5 million meals per week and 129 million meals in the last financial year for people who might not otherwise eat.
• Since April 2020, supplied the equivalent of over 131.9 million meals to people across the UK.

Examples of industry partners

We work with organisations across the food industry – including retailers, manufacturers, global producers and UK farmers and suppliers – to identify where surplus occurs in the supply chain and provide a social and environmental solution to minimising food waste. We want to make it as easy as possible for them to provide good quality surplus food to us and feed people in need.

What we do with the food

Where good-to-eat food is going to waste, we work with haulage and logistics partners to collect or deliver to one of our 31 warehouses. Here, staff and volunteers pick it, pack it and divert it to local frontline organisations across the UK.

Operations

Whether part-pallets or lorry loads, own label or branded, we transport surplus food that is safe to eat, operating to the same standards as the rest of the food industry. From labelling and packaging errors, to overproduction, discontinued lines and product samples, we accept a wide range of products, including ambient, beverages, chilled, cooking ingredients, dairy, fresh, frozen, meat, and wonky fruit and veg.

Wider network

We work with a wide range of partners, other charities and community support providers. We also work with frontline organisations for fundraising and volunteering, including British Red Cross, Comic Relief and on initiatives such as the Tesco Food Collection.

Key programmes/capabilities

We’re more than just food. We work with an array of organisations to support both the food industry and local communities. This includes regional and national Workplace and Employability programmes to support people into work, and the Surplus with Purpose Fund, which provides support and funding to food organisations to access hard-to-reach surplus food.

Testimonial

“Many of the people we provide food to struggle with finding good, healthy options to feed their families. So we love the variety of fresh fruit and vegetables available through FareShare. Many of the families aren’t too confident in the kitchen — they’ll often favour things like the simple pasta and sauce options that we have available. It’s a luxury for those who aren’t so well off to be able to get food like that, which they might not consider when walking round the supermarket.”

“We like to encourage the exploration of fresh foods too. That’s why we started using some of the produce to do Let’s Get Cooking classes in the centre, to teach them how to take a few simple ingredients and make nutritious meals for the whole family quickly and easily.”

Louise Stansfield, Priory Children’s Centre Locality Coordinator, Hull & Humber

Impact in numbers (as at June 2021)

• His Church has been redistributing surplus food since 2004, starting with a donation of 200 cans of surplus Heinz soup from Morrison’s. His Church redistributed over 2,200 tonnes of surplus food in 2020.
• We are the biggest single site redistribution charity in Europe according to the BBC and have supported over 10,000 charitable organisations worldwide in the last 16 years.
• Of the 5 million plus meals His Church redistributed in 2020, 500,000 were redistributed in partnership with Arsenal Football Club, supporting the Emergency COVID-19 Food Hubs of Islington, Camden and Hackney Borough Councils.

Examples of industry partners

His Church work with most major supermarkets and food manufacturers in the UK. We work closely with WRAP and IGD and some of our redistribution projects are DEFRA funded.

What we do with the food

His Church redistributes surplus food both directly and through a network of charitable organisations who help vulnerable people, including food banks, homeless outreaches, children’s charities, schools, domestic violence refuges and community projects including football club community trusts.

Operations

His Church has its own transport and logistics infrastructure, with a fleet of over 30 vehicles including vans, 3.5T, 7.5T, 18T, 26T and articulated lorries (standard and temperature controlled). We regularly collect and redistribute food across all categories (ambient, chilled, frozen and fresh) all over the UK.

Wider network

His Church are a founding member of the XCESS (Independent Food Redistribution Network)

Key programmes/capabilities

DEFRA funding administrated by WRAP is helping His Church extend its scope across harder to reach surplus food. For example, His Church are launching a project in 2021 which will incorporate the air blast freezing of chilled food before it’s “Use By” date, this food will be relabelled with a “Frozen On” and new “Best Before” date and redistributed as frozen food.

His Church can also de-label and relabel ambient food, where labelling issues are a barrier to redistribution.

Testimonial

“His Church’s support meant Arsenal FC could step up at a time when our communities needed us most. The whole club is incredibly proud of our partnership with His Church, especially the joint achievement of distributing over half a million meals in response to the coronavirus pandemic.”

Vinai Venkatesham CEO, Arsenal Football Club.

Impact in numbers (as at April 2022)

• The equivalent of 83 million meals redistributed and 1,103 tonnes of surplus products.
• 131,000 tonnes of CO2 saved
• Over 5,500 charities and community organisations supported with surplus products

Examples of industry partners

• M&S – full UK network back of store surplus redistribution
• Lidl – full UK network back of store surplus redistribution
• Aldi – full UK network back of store surplus redistribution
• Sainsbury's – full UK network back of store surplus redistribution
• Innocent Drinks – bulk manufacturer surplus redistribution
• Getir - full UK network surplus redistribution

What we do with the food

Neighbourly is a technology platform that connects food businesses with a network of over 20,000 charities, schools and community organisations across the UK and Ireland. These groups collect the surplus food and use it for social benefit including supporting those affected by food insecurity. The food is distributed in food parcels and as cooked meals, through foodbanks, community centres, homeless shelters, day care centres, youth projects, home deliveries and more.

Operations

Charities and community groups are verified by Neighbourly as being suitable food recipients with the necessary standards of food hygiene and are approved based on their ability to handle ambient, fresh and chilled food with a use by date, subject to having the required facilities and operations for the volumes they are handling. Surplus can be collected via the charity network direct from retailers at the store level, or in bulk from regional distribution centres and manufacturers, across the UK and Ireland.

Wider network

Neighbourly manage network of over 20,000 vetted charities and community causes.

Key programmes/capabilities

Neighbourly is in the unique position of having a network of thousands of front-line community organisations that are delivering essential programmes at a hyper-local level. By supporting these organisations with donations of surplus products, businesses are able to take positive environmental measures and deliver social value – thereby translating the enormity of the Sustainable Development Goals into meaningful local action.

Testimonial

Community Food Enterprise (CFE) is a London based redistribution group that uses surplus provided via Neighbourly to support 25 groups in South London, Docklands and Newham. This includes schools, homeless shelters, soup kitchens, refugee centres and food banks. CFE collect between 3 and 10 pallets of Innocent Drinks weekly and use this to help 132,000 people each month. The donations meeting a huge need locally for nutritious, high value products getting to those that would normally not have access to these items.

The quantity donated equates to over 400,000 meals, with a value of £760,000, using WRAP’s estimate of £1.90 as the value of a meal.

“Thank you so much for your support and collaboration over these extraordinary past couple of years. Your donations have helped to sustain many communities”

Eric Samuel MBE, CEO, Community Food Enterprise

Impact in numbers (as at May 2022)

Through OLIO’s Food Waste Heroes Programme partnerships to date, we’ve:

• Saved 21,489,716 meals worth of food
• Saved 6,742,183,515 litres of water
• Avoided 38,925,926 kgs of CO2 emissions

Examples of industry partners

Tesco, Pret a Manger, Costa, Booker, Planet Organic, Eurostar, Express Vending, Compass Catering

What we do with the food

Our volunteers collect food from local stores, and list each item on the OLIO app. Neighbours then get in touch with our volunteers through the app to arrange a doorstep handover. Food ends up on tables, not in the bin, and communities can see how local businesses are making a positive impact.

Operations

We can collect all edible food types, including:

• Same day “use by” date
• Hot, chilled or frozen food
• Loose ingredients

We offer round-the-clock collections, including:

• 24/7 pickups
• Ad hoc or regular

Our average redistribution time is 30 minutes and we can cope with any volumes, from carrier bags to full pallets

We create minimal disruption for businesses through our easy to use API integrations

Wider network

OLIO works closely with FareShare to offer businesses maximum coverage

Key programmes/capabilities

OLIO’s tech offers full transparency on where food ends up after distribution.

We track the social and environmental impact of every collection, and report this data back to the companies we work with.

Testimonials

“Since our partnership began I have been amazed at what’s been delivered. The pace and strength your team has shown in adapting to a continuously changing market - and the variations in technologies you have managed to adapt to to integrate seamlessly with our systems - are skills which are rare amongst emerging companies.”

Ben Dingley, Food Waste Operations Project Manager, Tesco

“We spent years scouring the market for a partner with the necessary food handling processes to redistribute this unavoidable waste, and OLIO was the first we came across that had the necessary capabilities. We have seen some enormous benefits since embarking on our partnership, and if more companies engaged with this wonderful initiative the amount of food wasted could be dramatically reduced, not to mention the enormous impact it can have in addressing issues relating to poverty and hunger in communities.”

Peter Marsh, formerly CEO of Planet Organic

Impact in numbers (as at March 2022)

• In 2021 we served the equivalent of 7.6million meals and saved our members over £2.9million
• 88% of members say that using The Bread and Butter Thing enables them to afford to feed their families
• 88% of members say that using The Bread and Butter Thing has given them the opportunity to try new foods with 75% saying they are now eating more fresh fruit and veg

Examples of industry partners

• Morrisons, Asda, Iceland, Booths, Amazon, Co-op, Sainsbury's
• Greencore, Samworth Borthers, Westmill, Minor Weir and Wells, Worldwide Fruit, Total Produce, Cranswick, Muller, GXO Costa Whitbread
• Kelloggs, Quorn, Dawn Foods, Greene King, Soreen, Pukka Pies

What we do with the food

We run an affordable service. Each week members receive 3 bags of food including fresh fruit and veg, chilled goods and cupboard staples. It costs them £7.50 and we guarantee at least £35 of food. Last year members saved more than £2.9m using The Bread and Butter Thing.

Operations

We can handle all food types from across the food chain. We have two warehouses – one in Trafford Manchester and one in County Durham. Both are equipped with fridges and freezers. We have a fleet of 14 vans (including freezer vans) which enable us to collect food where necessary. Each warehouse has access for artic vehicles and trained forklift truck operators.

Wider network

The Bread and Butter Thing is one of the founding members of the Xcess Independent Redistribution Network

Key programmes/capabilities

We have innovative partnerships in place which allow us to use “difficult” surplus such as ingredients which we cook into ready meals with Open Kitchen Manchester.

Testimonial

“Never in a million years did I think I would be in a situation where I had to choose between food or bills because money was so tight. I am 53 years old, have worked since I was 14, and never claimed benefits until October 2020 due to COVID. We managed to stay afloat from March 2020 without work or income but then things became too much.

A neighbour’s daughter told us about The Bread and Butter Thing and it has been a life saver. Not just the food but the knowing that there is always something coming every week. THANK YOU so much.”

Paula, The Bread and Butter Thing Member

Impact in numbers (as at April 2022)

• In 2021, The Felix Project redistributed the equivalent of 30 million meals to ~1000 charities and schools.
• Over 434,740 Londoners were given food each week in 2021.
• This year, we aim to deliver the equivalent of 38 million meals to Londoners in need.

Examples of industry partners

Sainsbury’s, Mindful Chef, Ocado, Co-Op, Natoora, Muller, Kerry Group, Pret & Oddbox, Deliveroo

What we do with the food

We sort the food to make sure it’s safe and good quality and deliver it to charities and schools across London. We have a kitchen operation, Felix’s Kitchen, that creates cooked meals from surplus food, which we package up and send out as part of our usual deliveries. The food ends up in all kinds of places; handed out for free at schools to struggling families; being turned into hot meals at homeless shelters and women’s refuges; handed out at churches, temples, and mosques; put into food packages at food banks and community stores; or delivered by local organisations direct to the doors of the shielding and elderly.

Operations

We have depots in Park Royal, Enfield, Deptford & Poplar alongside a ‘green’ solution in central London and Felix’s Kitchen in Poplar, East London. We work with our chosen haulage partner Upminster Distribution to collect large loads of surplus from anywhere in the country.

We handle all types of food and work with all sectors of the food supply chain. We have chiller and freezer capacity and a kitchen that allows us to rescue food that would otherwise go to waste.

Wider network

We are part of the Fareshare UK national network and we are their exclusive regional delivery partner in London.

Key programmes/capabilities

Felix’s Kitchen is staffed by professional chefs and supported by volunteers. It aims to produce 1.5 million meals a year and is situated in Tower Hamlets, where 55 per cent of children live in poverty, the highest rate in the UK and Europe.

We’ve allocated additional resource to gleaning from farms and redistributing frozen food to grow these categories. We see this as a massive opportunity that will allow us to meet the growing need for surplus food across London.

Our gleaning programme rescued 60 tonnes of produce direct from farms in 2020 and we hope to double that number in 2021.

Testimonial

“It’s been quite the year. My child’s dad passed away in August, so we became a single income family, and although I am lucky to be on furlough due to COVID, the pay cut has led to difficulties.

I started receiving food from the Felix Project in January, which means I can cook good healthy meals for my child. The food from The Felix Project has helped us stay afloat. The Felix Project does incredible work of real value to families like mine. “

Anonymous

Impact in numbers (as at March 2022)

• We have rescued over 100 million meals from going to waste
• These melas have been rescued by 47 million Too Good To Go users
• These meals have been rescued from over 122,000 food businesses across 17 countries globally

Impact of network

• We have rescued 90 million meals from going to waste
• These meals have been rescued by 43 million Too Good To Go users
• These meals have been rescued from over 120,000 food businesses across 17 countries globally

Examples of industry partners

Costa, Starbucks, Morrisons, Carrefour, Greggs, Compass

What we do with the food

The concept is simple. As a business, you simply update the app to show how much surplus food you have to sell.

Customers search the app for local stores, purchase the food via the app, then collect it at the time you set.

Rather than listing individual portions of food, you’ll fill a ‘Magic Bag’ with food that hasn’t sold in time, setting a reduced price that’s fair for you and the customer.

Operations

The food is handled by the stores, portioned into Magic Bags and handed to Too Good To Go app users at the end of the day.

Wider network

We partner with the charity Fareshare to help reduce food waste and put food in the hands of people who need it.

Key programmes/capabilities

Our Pick-Up Partner scheme helps our manufacturer partners sell their surplus produce by linking them up with smaller more local stores across the country. Manufacturers send their surplus produce to a Pick-Up Partner who holds it until Too Good To Go app users come to collect it. Making surplus produce more locally accessible.

Food Manufacturers: Through our Date Labelling Campaign we have partnered with over 40 brands in the UK (Nestlé, Tropicana, Danone) to prevent the waste of food and drink that is still edible at a household level. We do this by encouraging consumers to ’Look, Smell, Taste’ via an on pack label and a range of campaign initiatives throughout the year.

Testimonial

“Our business is very focused on fresh, and with that comes quite a lot of waste so we wanted to try and find a solution. Too Good To Go is the perfect safety net to stop our fresh produce from going to waste.”

Dan Brown - Store Manager - Nisa

Impact in numbers (as at June 2022)

• 754 tonnes of food rescued in 2021 from 203 donors
• 75,500 meals delivered on average each week
• 7089 people attended our 2021 education programmes

Examples of industry partners

Sainsburys, innocent drinks, Barfoots, Vitacress, Getir, Iceland, Summer Berry Co.

What we do with the food

All food is collected in our refrigerated vans and re-distributed from our Chichester warehouse. Volume/Excess fresh produce is also re-packed or prepared into ready meals from our commercial training kitchen for re-distribution. The food is delivered free of charge to homeless refuges, domestic abuse shelters, community fridges and our own dedicated Nourish Hub in London and Pop Up Pantries in West Sussex. Our Hub and Pantries help those most in need in a more inclusive environment and are backed by education programmes to break the culture of free food dependency, with recipes and additional community support.

Operations

We currently operate with a core staff including drivers, qualified chefs and nutritionist supported by a network of 150 volunteers. Our Chichester Warehouse is fitted with walk in freezer and refrigeration backed up with commercial Training Kitchen to support 8 x Pop Up Pantries (as at June 2022) and a fully equipped Nourish Hub community café in West London. Our fleet of 7 refrigerated vans ensure the chill chain is maintained and we collect fresh, dry and frozen product and ingredients from across the supply chain. Our logistics operations are supported by education programmes to tackle food waste across the UK.

Key programme/capabilities

We are a full service food rescue operation who not only collects, and redistributes surplus food to other charities but has developed a network of UKHarvest Pop Up Pantries alongside our thriving Nourish Hub Community café and training space in West London, run by chefs and volunteers to feed the local community and reduce social isolation.

In addition our ‘Meals & Chat’ service provides ready to heat meals to those most vulnerable in Hammersmith & Fulham, delivered by electric cargo bike to cut emissions. In 2021/22 we delivered 23,660 meals and we look to increase this by 50% next year.

Our food reaches those in most need and our work is backed by a programme of education and classes to support those to eat well and live well.

Wider network

Xcess Network, Fareshare, Neighbourly, City Harvest and the Trussell Trust

Testimonial

“I am a mum of 3 amazing boys, working 3 jobs yet it never seems enough to pay for life now. Each week I am surprised at the new and healthy food. My boys look up your recipes and then we all cook together and enjoy not only the time spent together but the meals cooked.”

Kirsty recent pantry visitor

Impact of network

Working with Xcess provides food industry partners with flexible, innovative solutions for ‘difficult’ surplus whether that’s ingredients, industrial sizes or short-date goods. Xcess members work collaborative to find bespoke solutions. This could be:

• Cooking up ingredients or short-life goods into ready meals for distribution direct to families or groups
• Business to consumer direct distribution of short-life goods for immediate consumption
• Packing down industrial sizes into family or group size portions

Examples of industry partners

Each organisation has its own industry partners which include almost all the major retailers, manufacturers, farmers and leading food brands.

What we do with the food

Xcess works to ensure collaboration between its members and the food industry to unlock surplus food from throughout the supply chain.

Each member organisation uses its food in different ways from cooking community meals and supporting smaller charities to education projects and community food clubs, which means we can create bespoke solutions for difficult surplus.

Operations

Between the network members, Xcess can handle all food surplus. We have logistics capacity including chilled and freezer vehicles which can collect and redistribute across the country. All members have warehouses with fridges and freezers. Short life and beyond best before can fully utilised as can perishables such as fruit and veg.

All members are registered food businesses with food safety protocols, product recall and health and safety manuals as standard.

Wider network

Xcess: The Independent Surplus Redistribution Network - The network works together to find the best solutions for its food partners, enabling the maximum amount of surplus to be used for social and environmental good.

Key programmes/capabilities

The network comprises a variety of innovative and dynamic independent redistributors who work collaboratively to ensure no good food goes to waste.

Between the network it can accept and utilise all forms of surplus food from throughout the supply chain including ingredients, industrial/commercial sizes and short shelf life goods.